Job Description

Job Title: General Manager
Location: Envue Hotel & Residence Inn, Weehawken, NJ
Reports To: Regional Vice President / Ownership
Property Type: Dual-branded, Full-Service + Extended Stay, Union Property

Position Overview

The General Manager will lead all aspects of operations for the dual-branded Envue Hotel (Tribute Portfolio) and Residence Inn by Marriott in Weehawken, NJ. This high-volume, union property demands a proven leader with exceptional knowledge of Marriott systems, brand standards, and union labor relations . The ideal candidate will possess deep experience in revenue management, full-service operations, and group and catering performance, and will be capable of fostering a high-performing, service-driven culture.

Key Responsibilities

• Oversee daily hotel operations for both Envue & Residence Inn brands.
• Lead all departments to meet service, quality, and operational goals.
• Build and maintain a high-performance leadership team.

• Ensure achievement of revenue targets, GOP, and NOI.
• Partner with Revenue Management to optimize One Yield and macro-level forecasting.
• Analyze QPower reports and lead strategic business planning.

• Maintain positive, compliant relationships with union representatives and staff.
• Ensure all practices align with collective bargaining agreements and local laws.
• Navigate grievances and negotiations in collaboration with HR and legal.

• Drive service excellence using Medallia metrics and QA/BSA standards.
• Lead guest recovery efforts and monitor loyalty program effectiveness.
• Utilize M-Dash and Marriott reporting tools to enhance guest experience and accountability.

• Collaborate with Sales & Marketing on strategy execution, eCommerce, and group sales.
• Oversee performance in 5,000+ sq ft of meeting space, ensuring at least $1M in annual catering revenue.
• Maintain visibility with key accounts, community partners, and business leaders.

• Create a positive, inclusive, and accountable team environment.
• Support progressive career development and succession planning.
• Ensure compliance with all Marriott HR processes and expectations.

Minimum Qualifications

• 2+ years as a General Manager with Marriott .
• 5+ years as a GM in a full-service hotel environment .
• Current or prior experience as GM at a hotel generating $10M+ in annual revenue .
• Experience managing a hotel with 5,000+ sq ft meeting space and $1M+ in catering revenue .
• Progressive hotel leadership roles over the last 10 years .
• Must have a positive credit report .
• Must be able to demonstrate hands-on experience with the following Marriott tools and processes during interview:
• QA and BSA audits
• Medallia scoring and service recovery
• One Yield (macro-level, revenue strategy; certification not required but preferred)
• QPower reports (must provide use-case scenarios)
• M-Dash
• Marriott Sales systems and eCommerce strategy
• Loyalty program knowledge and engagement strategies

Compensation & Benefits

• Competitive base salary + annual bonus
• Full benefits package (health, dental, vision, PTO, 401(k))
• Marriott travel perks and leadership training opportunities
• Dynamic and supportive ownership team

About the Property
Situated on the Hudson waterfront with stunning views of Manhattan, Envue and Residence Inn Weehawken offer upscale accommodations, extensive meeting space, and dual-brand service excellence. Join a team committed to hospitality leadership, operational excellence, and long-term career growth.

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