Job Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Position Summary:

The Logistics Analyst plays a vital role in analyzing, optimizing, and coordinating logistics operations across multiple channels including parcel shipping, freight, and third-party logistics (3PL) management. This role requires strong analytical skills, a data-driven mindset, and hands-on experience with systems like UPS Portal, FedEx shipping, and freight forwarding processes. The ideal candidate will also serve as a liaison between logistics providers and customer service teams to ensure cost-effective, timely, and customer-focused delivery solutions.

Key Responsibilities:

• Shipping & Carrier Management:
  • Oversee daily operations related to parcel (UPS, FedEx), freight, and LTL/truckload shipments.
  • Utilize UPS Portal and FedEx systems to manage and track shipments.
  • Monitor carrier performance and ensure SLA compliance.
• Freight Forwarding & 3PL Management:
  • Manage relationships and service levels with third-party logistics providers and freight forwarders.
  • Coordinate international and domestic freight shipments, including documentation and customs requirements.
  • Analyze and audit freight invoices for accuracy and negotiating rates as needed.
• Logistics Data Analysis & Reporting:
  • Gather, clean, and analyze logistics data to identify trends, gaps, and opportunities for cost savings.
  • Develop dashboards and reports to track key performance indicators (KPIs) like on-time delivery, transit time, freight cost per unit, etc.
  • Collaborate with cross-functional teams to implement logistics process improvements.
• Customer Service Collaboration:
  • Act as a point of contact for logistics-related customer inquiries.
  • Resolve shipping discrepancies and provide proactive updates to customer service teams.
  • Partner with internal departments to ensure alignment of shipping timelines and service standards.
• Process Optimization & Compliance:
  • Evaluate and improve logistics processes, including packaging, labeling, routing, and carrier selection.
  • Ensure compliance with trade regulations, shipping policies, and safety standards.
  • Support continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.

Qualifications

Qualifications

:

• Bachelor’s degree in supply chain, Logistics, Business, or related field.
• 2–5 years of experience in logistics, transportation, or supply chain analytics.
• Proficient in UPS Portal and FedEx shipping systems.
• Familiarity with freight forwarding, trucking, and 3PL operations.
• Strong data analysis skills: proficiency in Excel, SQL, or BI tools (e.g., Tableau, Power BI) is a plus.
• Excellent written and verbal communication skills.
• Ability to multitask and work under pressure in a fast-paced environment.

Preferred Skills:

• ERP/WMS background (SAP, Oracle, NetSuite, etc.).
• Knowledge of international shipping, customs, and Incoterms.
• Customer service experience within a logistics or supply chain environment.
• Analytical certifications or coursework (e.g., APICS, Six Sigma, Logistics Management).

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and

qualifications

. The target base compensation ranges are listed.

Job Tags

Full time, Local area,

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