Job Description

Job Description and Duties

Individuals interested in applying for this vacancy must have eligibility. If you are new to state service or need to gain eligibility to this classification, please click  PURAIII or  to open the examination bulletin and follow the instructions on “How to apply”.

The examination is a separate process from applying for this vacancy.  Please be sure to follow all instructions for each process.

Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager – standard in-person interviews will still be offered if conditions permit.

Under the general direction of the Program and Project Supervisor within the Communications Division's Carrier Oversight and Programs Branch, in the Network Performance and Public Safety section, this analyst will fulfill the role of lead program analyst with minimal supervision. The responsibilities associated with this position encompass conducting policy analysis, drafting resolutions, performing technical research, analyzing data, and providing advisory support for the California Public Utilities Commission's (Commission) initiatives pertaining to telecommunications service quality (SQ), Public Safety Power Shutoff (PSPS) events, and Resiliency Strategies. Furthermore, this analyst will actively participate in the communications service quality (SQ) and the Emergency Disaster Response (EDR) proceedings and the two (2) CPUC Decisions that relate to backup power requirements for wireline carriers and wireless providers to promote the delivery of high-quality utility services in California. This work is instrumental in supporting the Commission’s mission to ensure safe, reliable, and affordable communication services and infrastructure across the state.

To develop comprehensive recommendations for the assigned proceedings, aimed at proposing effective solutions to address any identified policy issues or gaps. Conducting thorough analyses of responses, drafting memos, and preparing detailed reports will be key components of this process. Additionally, it will be essential to work in conjunction with the legal team, Administrative Law Judges, and the offices of the Commissioner to facilitate resolutions and informed decisions. Coordination with federal, state, and local government teams regarding relevant policies and procedures will also be a critical aspect of this undertaking. Additionally, it provides technical and policy analysis to assist the Commission in its emergency response efforts concerning communications services. This analysis will examine the network impacts resulting from wildfires, natural disasters, Public Safety Power Shutoff (PSPS) events, social protests, and other significant occurrences.

Design and produce high-quality maps and visual representations of geospatial (GIS) data for staff, management, and public presentations. Integrate GIS data with other systems (e.g., SharePoint, SQL, Tableau) for automated reporting and dashboards. Analyze geographic impacts related to the High-Fire Threat District (HFTD), infrastructure deployment, and service availability.

You will find additional information about the job in the .

Working Conditions

This position requires travel.

This advertisement is listed specifically for Sacramento location. All identified locations will be considered as one candidate pool to fill one position.

San Francisco location, please apply to JC# 488882

Apply to only those location(s) in which you are willing to work.

This is a hybrid position that will require the selected candidate to report to their assigned headquarter office a minimum of two (2) days a week. Hybrid positions may be eligible for telework under California Government Code Section 14200 for eligible applicants residing in California. In accordance with CPUC Telework Policy, telework arrangements are subject to change and may be reevaluated at any time.

Special Requirements

Driver’s License is required.

Prepare and submit a response for each question below. The SOQ should provide specific details and examples that clearly demonstrate how your training, experience, and education qualifies you for the position. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored. All information in the SOQ is subject to verification. The SOQ must be no smaller than 11-point Arial font, single-spaced, and no more than two pages.

Please number your responses in the same order as the questions are listed, 1- 3.Do not consolidate your responses.

1. Describe your experience in consistently meeting deadlines, coordinating workload in a team environment, multi-tasking and executing around priorities on tight timelines.
2. Describe your experience gathering data and synthesizing information; and conducting analyses.
3. Describe your written and verbal communication skills, including experience presenting and writing reports and memos.

For helpful guidance on writing an effective SOQ, please see the  Work4CA guide .

It is strongly encouraged to apply through your CalCareer Account at

Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing .

If you are using education to meet the minimum qualifications for this position,  you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment.

Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline. Foreign education credential evaluation services can be found at 

Employment information on the STD 678 State Application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes, or referring to resumes, will not be accepted in place of the completed STD 678. Applicants who fail to submit a completed STD 678 will not be considered.

Only the most qualified candidates will be invited to an interview.

Per CCR 249.3, this job control may be used to fill subsequent vacancies.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge and/or experience with the regulatory and legislative processes at the state level in California, as well as other states and at the federal level.
• Knowledge and/or experience in conducting compliance evaluations and enforcement actions.
• Demonstrated the ability to collaborate effectively with other analysts, manage multiple assignments and coordinate with team members while consistently meeting deadlines.

Benefits

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - (SOQ) is required. Please see “Special Requirements” for instructions.

Job Tags

Permanent employment, Full time, Work at office, Local area, Remote work, 2 days per week,

Similar Jobs