Job Description
Fusion HCR is Hiring – Join Our Team as a ServiceNow Developer!We’re on the hunt for a talented ServiceNow Developer to join our team full-time! If you’re passionate about optimizing IT systems, driving automation, and building innovative solutions with ServiceNow, we’d love to connect. This is a great opportunity to work in a dynamic environment where your skills will directly impact business processes and user experiences.
About the Role: As a ServiceNow Developer, you will play a critical role in the administration, configuration, support, and enhancement of our ServiceNow platform. You’ll work closely with stakeholders across the organization to align solutions with ITIL processes, develop workflows, dashboards, and drive integration and automation efforts.
What You’ll Do: - Develop, and configure the ServiceNow platform to support ITIL-based processes.
- Strong understanding and experience with the ServiceNow Library and the entirety of the ServiceNow platform
- Perform hands-on development and code reviews, ensuring best practices in coding, extensibility, integration, and security.
- Lead implementation tasks including requirements gathering, testing, and solution design.
- Collaborate with end users to resolve issues and improve workflows.
- Create and maintain clear, detailed technical documentation using the Knowledgebase Module.
- Develop system integrations and automated workflows using ServiceNow capabilities.
- Collaborate with internal technical teams to manage third-party integrations via APIs.
- Monitor system health and ensure compliance with IT audit standards.
- Drive enhancements to the ServiceNow platform, focusing on automation, self-service, and efficiency.
- Configure forms, fields, email notifications, access controls, and application-specific settings.
- Provide expertise in building and maintaining ServiceNow CMS.
- Customize and maintain core applications such as Incident, Problem, Change, Service Request, and Service Catalog.
- Support the design and implementation of Configuration Management Database (CMDB) and Project Portfolio Management (PPM).
- Assist with QA/testing, participate in SCRUM, and analyze system performance for continuous improvement.
What You Bring: - At least 5-7 years of experience as a ServiceNow Administrator or application owner.
- At least 7 years of experience as a ServiceNow Developer, including work with customized catalog forms and scoped applications.
- Proven experience in highly regulated environments (MICS, PCI, SOX).
- Solid understanding of ITSM practices and ITIL processes.
- Experience working with CMDB and PPM.
- Advanced skills in scripting and web-based technologies including HTML, CSS, XML, JavaScript, Web Services, SQL, Java, and structured programming.
- Strong experience with API integrations and enterprise-level reporting.
- Excellent written and verbal communication skills in English.
- Strong interpersonal skills and ability to work with diverse teams.
- Ability to work flexible shifts, including nights, weekends, and holidays.
Additional Requirements: - 21 years of age or older.
- Authorized to work in the U.S.
- Ability to obtain and maintain a valid Nevada Gaming Control Board registration and any other required certifications or licenses.
If you're ready to make an impact and grow your career in an exciting, fast-paced environment, we want to hear from you! Apply today or reach out directly to learn more.
Job Tags
Full time, Flexible hours, Night shift,