ServiceNow Developer ITOM Job at Alldus International Consulting Ltd, New York, NY

RDRXeERKcnVIOWVRMEY2M3JPTitUblNl
  • Alldus International Consulting Ltd
  • New York, NY

Job Description

Our client, a ServiceNow services organization, are hiring a ServiceNow Developer with expertise in IT Operations Management (ITOM) to join the team in New York on a contract basis. The successful candidate will be responsible for designing, developing and implementing ServiceNow solutions with the aim to enhance IT operations across the business.

Responsibilities

  • Design, develop and enhance ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management and CMDB.

  • Implement and support automated workflows and integrations leveraging APIs, MID Servers and web services to streamline IT operations.

  • Collaborate cross-functionally with infrastructure, cloud and application teams to ensure the accuracy, completeness and visibility of configuration item (CI) data.

  • Develop automation solutions using Orchestration and Flow Designer to improve efficiency and minimize manual processes.

  • Identify, troubleshoot and resolve issues, optimising the performance, scalability and security of ITOM-related functionalities.

  • Produce and maintain comprehensive documentation, including technical specs, implementation roadmaps and user support materials.

  • Remain up to date with the latest ServiceNow features, enhancements and industry best practices to ensure continuous platform improvement.

Skillset

  • At least three years of hands-on experience developing solutions within the ServiceNow platform.

  • Deep expertise in ITOM modules, including Discovery, Service Mapping, Event Management, and CMDB.

  • Proficient in scripting languages such as JavaScript and GlideScript, with solid experience using Flow Designer.

  • Skilled in configuring and troubleshooting MID Servers for seamless integrations.

  • Strong foundational knowledge of infrastructure components like servers, networks, and cloud technologies.

  • Well-versed in ITIL frameworks and CMDB best practices.

  • Capable of producing clear, concise technical documentation and implementation plans.

  • Certified in ServiceNow ITOM, Discovery, or CMDB (preferred).

  • Excellent communication and teamwork skills across technical and non-technical teams.

51649

Job Tags

Contract work,

Similar Jobs

Henry’s Hub

Personal Assistant Job at Henry’s Hub

 ...callers, dealing with emails and passing on messages or highlighting them for their manager's attention. Assist with advertising and You get paid weekly $700 Contact information (***) ***-****.. Employment Type: Part-Time Salary: $ 7.00 Per Hour

Dunkin'

Restaurant Manager Job at Dunkin'

 ...Join the Fun Paced world of Dunkin! Seeking experienced Restaurant Managers to develop a dedicated team of individuals who deliver great...  ...for the overall operational excellence and maintaining Dunkin' Donuts standards. Restaurant General Manager is generally offered as... 

Reckitt

Sales Analyst - Walmart Job at Reckitt

We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join...

Two95 International Inc.

Hiring PHP Developers Job at Two95 International Inc.

 ...Hiring PHP DEVELOPERS Work Location : Port Klang Junior Php developers : starting salary RM2,800 (fresh graduates bachelor degree) Senior Php developers: salary up to RM5,000 (MAXIMUM) (almost 3-4 years experience) Location : Port Klang Interested candidate... 

Atlanta International School

Chinese Library Assistant Job at Atlanta International School

 ...families, and employees representing more than 90 nationalities and over 60 languages. JOB PURPOSE Position Title: Chinese Library Assistant Division: Library FLSA: Exempt AIS Position Status: Assistant Hours per week: Full Time Reports to:...